Monday, January 23, 2012

Grooming Gone Wrong

Usually momma grooms us but we had a photoshoot to do and since it was last minute we couldn't go to Mrs. Annette as she was out of appointments. So we went to a new grooming salon. Now its a furry bad memory so we shall let momma tell you bouts it.

I hated to to use a new groomer but they needed to be groomed for a bunch of new photo shoots and I wanted a professional groom for the shoots. So we made an appointment, packed up the doggie bag...

...and headed out.

Mollie was so cute sleeping on the ride over.

Just before 8AM we arrived at Wren's Pet Lodge. We used to take them here but since then a new owner has taken over.

After they checked the pee-mail we headed inside.

The place looked clean, they used a hand dryer instead of a box dryer, the groomer was very friendly and listened to what we wanted done. I felt good about leaving them there.

A couple of hours later the groomer called and said they were ready. When I arrived I saw Mollie sitting by her self and Bobo was no where to be found. When the groomer came up front she said Mollie had pooped in the cage and Bobo had to be moved to another cage. I know she didn't have to use the bathroom as that morning she ate breakfast and pooped when I took her out. So something there upset her so bad that she had diarrhea in her cage. Upon closer inspection of this photo Mollie is sitting on wire bottom floor which at 11 years old should not be happening. The groomer said the blanket we brought for them to sit on had been pooped on so it was being washed.

And this pic speaks for itself of what Bobo thought of the place. LOL

Of course Mollie is not to be left out.

Once we got them home I looked at the groom job more carefully and was shocked. It didn't look as though she even put a blade to their legs, paws or under arms. It looked like a rush job and they smelled as though they didn't get a bath. Then I looked at their topknots and was sick. The entire back of Mollie's topknot was shaved extremely close, it was uneven and one ear was WAY shorter than the other. Bobo had a half dollar sized shaved spot in his top knot. Thankfully he had enough topknot left to do a comb over and its not too visible. The rest of the day Mollie's tummy was upset. The blanket we took was not cleaned just stuffed in a bag with the mess still all over it. Sadly it had to be tossed in the garbage.

I talked with my mom (Mollie and Bobo's Grandma) about the situation and she agreed that we should seek a refund. So I went back with Mollie and Bobo and they did not even want to enter the building, they stepped back and pulled away. I told her what I found and she agreed to give me a full refund. I hate going and complaining but $60 for a bad hair cut is no not right! As we opened the door to leave Mollie pulled so hard to get out of the building that she yanked the leash right out of my hand and went straight for the car door. Mollie is normally extremely good on the leash.

The following Monday I had to groom them myself. When I got the clippers out and put them on the table all did they was shake through the entire process. Which is not normal for them.

Not only did she do a horrible job in grooming my dogs but she either hurt or scared them to the point that Mollie was literally sick.

After grooming them I didn't know how to fix Mollie's top knot so I made an appointment with Mrs. Annette for the following week.

Now I will turn this post back over to Mollie Jo.
Thanks momma!

Since having my bad hair cut I had to wear a hat everywhere I went. Even for a quick pee pee run.

Thankfully Mrs. Annette was able to squeeze me in and do rehab on me head!

We're here!

I gots a bit nervous when I walked in thinking bouts my last experience but Mrs. Annette said she would take good care of me.

35 Minutes later I was done and ready to show off my new do!

But before we left I had to leave a quick pee mail.


And rub!

I feel good...and look good too!!!

So good...Oh Yea!!!!

One last rub!!!!

So hopefully momma has learned her lesson....PLAN AHEAD and DON'T USE NEW GROOMERS! Anyhoo I am happy to be hat free now.

Wags and Licks,
Mollie Jo & Bobo


  1. What an experience! Mollie....I'm glad you let them know just what you thought about them....poop says it all!

  2. Ohhh Mollie Jo wee is sooo sorry yoo hads such a horrids x'speareeance ats dat nasty place. Yor Momma wos way rite to go backs n gets her papers backs fur sure. Wee is so glad Miss Annette wos able to puts yoo back to yor most beeyootifuls selfs again.
    Bigs hugs fur yoo
    Izzy, Uji n Ronnii
    xxx xxx xxx

  3. I'm glad your mom was able to get a refund for that terrible (if not questionable) grooming. I'm glad Miss Annette put you back together, but you sure were cute in that sweater and hat.


  4. Oh boy - that was a horrible experience with the new groomer...... I say pfffrrrtttttt !!! to that woman! Glad Miss Annette could fix you all up!!

    Tail Wuggles, Rubie

  5. furry traumatizing next time wont you let out a nice smelly toot for them

    pibble sugars
    the pittie pack

  6. Oh my heavens you poor poor doggies. I am just sick thinking about it. I am glad you are ok and hope there wont be any permanent damage done to your tummies. Stay away from groomers. Is Bobo gonna be bald now and have to wear a toupee?

    licks and sniffs Sasha

    p.s. Mollie looks so adorable in the pink hat, it kills me.

  7. We totally agree with does make us sick!!! How on earth can these groomers stay in business??? It makes ME ill to leave the girlz when I am not familiar with the place...there's so many horror stories out there!! SOOO glad that Mollie Jo is all fixed up and that you got your money back. I had a similar experience one time and I haven't a clue as to what that woman did...but the girlz would NOT...NOT...NO WAY go near the building again. Nobody should have to go through that!! PS...Mollie Joe...that HAT is FABULOUS!!! You look totally adorable in it!!!

  8. I'll bet they aren't in bidness fur very much longer!!!..
    I hope you also left them some stinky Pharrrrts too!!!

  9. No matter how wrong it went you guys look adorable. We love your pink sweater and hat
    Benny & Lily

  10. Oh my goodness....that is such a terrible groomer! I am so glad that you will NEVER have to go back there ever again!! Ms. Annette did a wonderful job! I will have to say that you were such a cutie patootie in you pink hat and sweater!!


  11. Oh goodness! My Mom is so upset for you! You should not have had to go through that. Luckily, we don't have to get groomed, but our Mom is really weird about leaving us with people. She will only go to one certain vet because that is the only one she trusts to leave us with. We are glad you are ok!
    ~Milly and Shelby


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